Terms and Conditions for Any Guru Platform

Last Updated: November 2024

1. Introduction

Welcome to the Any Guru Platform, operated by Upstream Outcomes Ltd. These terms and conditions govern your use of our platform, which offers AI-powered business coaching, tools, and resources to support the growth and success of small and medium-sized enterprises (SMEs). By using the platform, you agree to these terms. If you do not agree, please do not use the platform.

2. User Types and Access

  • Business Users: The primary users of the platform are business owners, managers, or individuals seeking tools, coaching, and resources to grow their businesses.

  • Gurus: Experienced business coaches and advisors who provide personalised support and insights based on user needs.

3. Platform Services

The platform provides personalised business coaching, AI-powered advice, and resources to help businesses grow. Key features include:

  • Access to AI-driven tools for business planning, strategy development, and personalised recommendations.

  • Expert advice and coaching from business Gurus in areas like sales, marketing, finance, HR, and technology.

  • Tools to track goals, milestones, and business progress.

  • Access to resources such as risk management strategies, budget planning, quality assurance guidance, and more.

4. Eligibility

The platform is available to individuals aged 18 and above who are operating or planning to operate a business. Users must provide accurate details about their business during registration.

5. User Responsibilities

  • Accurate Information: Users must provide accurate, up-to-date information when registering and using the platform.

  • Appropriate Use: Users must not share inappropriate, harmful, or offensive content on the platform.

  • Account Management: Users are responsible for maintaining the confidentiality of their login credentials and all activity conducted through their accounts.

  • Compliance: Users must comply with all applicable laws and regulations while using the platform.

6. Data Collection and Privacy

We collect and process data as described in our Privacy Policy, including information related to your business goals, AI-generated insights, and coaching sessions. By using the platform, you consent to this data processing.

7. AI-Powered Personalisation and Coaching Services

  • AI Tools: The platform integrates AI tools to provide personalised recommendations, business planning strategies, and insights. While the AI strives to deliver accurate and helpful advice, users acknowledge that there may be limitations in accuracy or relevance.

  • Coaching Services: Business Gurus provide personalised support based on the information you provide. This advice is for general guidance only and should not replace professional financial, legal, or other specialist advice.

8. Content Ownership

All content, including AI-generated tools, coaching resources, and platform materials, is owned by Upstream Outcomes Ltd. Users may not copy, reproduce, or distribute any content from the platform without prior written consent.

9. Limitations of Liability

  • The advice, tools, and insights provided on the platform are for informational purposes only and do not guarantee specific business outcomes.

  • Upstream Outcomes Ltd will not be held liable for any direct, indirect, or consequential loss arising from the use of the platform, its AI tools, or advice provided by Gurus.

  • Users are encouraged to independently verify any advice or information received through the platform before taking critical business actions.

10. Termination

We reserve the right to terminate user accounts in the following circumstances:

  • Violation of these terms and conditions.

  • Misuse of the platform, including sharing offensive or inappropriate content.

  • Fraudulent or unlawful activity.

  • Failure to comply with any local or applicable laws.

Users can terminate their account at any time by contacting us at contact@upstream.health.

11. Dispute Resolution

If you have a dispute regarding your use of the platform, please contact us directly to seek resolution. If a resolution cannot be reached, disputes will be subject to the jurisdiction of UK courts.

12. Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising under or in connection with these terms will be resolved in UK courts.

13. Updates to These Terms

We may update these terms and conditions periodically. Any changes will be posted on our website. Continued use of the platform indicates acceptance of the updated terms.

14. Contact Us

If you have any questions regarding these terms, please contact us at:

  • Address: Ergo, Bridgehead Business Park, Meadow Rd, Hessle HU13 0GD

  • Phone Number: +44 03455481654

  • E-mail: contact@upstream.health